POLUMANA® Service App
customer service today
Service is the most important building block in customer loyalty. Technical service teams must work increasingly mobile and digitally in order to be more efficient and provide high service quality. The challenge here is to reconcile rising customer expectations and growing complexity. With the POLUMANA® service app, you as a technician get a fast and reliable solution for your customer, anytime and from anywhere. Keep track of the next orders and point out further service potentials to the customer.
All technical objects with corresponding orders including detailed information for a service point are available to you on a tablet. Whether it's the installation location with map display, technical master data, spare parts, maintenance and repair instructions, safety instructions or photos, all information is available on touch. The complete document history (e.g. fault messages, repair orders, test reports, etc.) for the last 24 months is also available to the service team.